Privacy Policy

Gimbal AI  is compliant with The General Data Protection Regulation

(GDPR) (EU) 2016/679.

It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we are doing to it.

At contact@gimbalai.com, we collect:

  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
  • The data about the browser and device you use to view the store
  • The way you navigate the store

We gather your contact details because they are necessary to accept and process your orders, and to make sure you have got your packages.

We gather the details of your technical equipment and on-site behavior to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)

Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you are leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

  • Payment services use your credit card number, your name and surname to verify and process your payments for our products
  • Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
  • Postal services use your first name, last name, and physical address to arrange the product delivery for you
  • Mass mailing services use your email address to send you emails (if you have subscribed for them)

If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you do not agree to these terms, please leave the website.

You can email us and ask:

  • To receive the copy of your personal details we have collected
  • To delete your personal details from our system
  • To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

We are doing our best to guarantee the security of your personal details while keeping and using them.

Thank you for your cooperation!

 

Text Marketing Notifications:

We are using a text messaging platform, which is subject to the following terms and conditions; By opting-in for our text marketing and notifications in, you agree to these terms and conditions:

  • Your phone number, name and purchase information will be shared with our SMS platform "SMS Bump Inc, a European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications.
  • By subscribing to SMS Bump text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology.
  • Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.
  • You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.